Customer Service and Support
Temescal is a technology driven company that provides customer service and support by friendly and committed professionals. We are devoted to achieve the highest level of quality support utilizing the latest state-of-the-art tools and highly trained personnel. Our focus is on root cause analysis and analytical troubleshooting techniques to resolve problems and reduce down time.
Our service theme:
- We provide excellent service
- We value our customers
- We make a difference
Our service team offers the following support and services:
- System and OEM kit installation, start-up, and training
- Field service support and repair
- In-house support and repair
- System inspection and diagnostics
- Demonstrations of evaporations in our in-house coating laboratory
- Global spare part supply and support
- Service training in our factory service center or on-site.
Need Support for your E-Beam Guns, Power Supplies, or Controllers?
All guns, power supplies and controllers products are now available on our Vacuum Coating website. This includes spare and replacement products for Temescal Systems.